Queriesįor any delivery questions or queries, send us an email at or call us on 028 9032 6695.Off-the-shelf patch cables (also sometimes called pedal couplers) are excellent, with mechanical failure rates way lower than they used to be, even at the budget end of the market. You will be responsible for paying for your own shipping costs for returning your item. You will receive the credit within a certain amount of days, depending on your card issuer’s policies. If your return is approved, we will initiate a refund to your credit card (or original method of payment). We'll notify you via e-mail of your refund once we've received it, inspected it and processed the returned item. If you need to return an item, simply login to your account, view the order using the 'Complete Orders' link under the My Account menu and click the Return Item(s) button. Please note that gift vouchers are not eligible for refunds. Your item must be in the original packaging, and have the receipt or proof of purchase. To be eligible for a return, your item must be unused and in the same condition that you received it. You have 14 calendar days to return an item from the date you received it. Email us at or phone us on 028 9032 6695 for a quote.
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Piano Shippingĭue to the size and weight of pianos and digital pianos, we have to quote for delivery on an individual basis, however delivery in the Belfast area is free with digital pianos. Email or phone us on +44 (0) 28 9032 6695 for a price. We are happy to give a quote for international shipping. For delivery of items under £179, the cost is £10. ROI Shippingĭelivery to Ireland is free on items over £179, excluding pianos, digital pianos and double basses which we will quote on an individual basis. We will e-mail you when your order has been shipped. We send smaller items via Royal Mail and larger items via a carrier. UK postage is free on most items, excluding pianos, digital pianos and double basses which we will quote on an individual basis. We also have experienced and specialist sales advisors to help you with your needs and assist you in making the right decision. Matchetts Music have two stores in Belfast City Centre, where you can view the instrument of your choice before purchasing.
We have been in business for over 80 years, since 1936, so you can be sure you’re purchasing from a trusted musical instrument dealer. The goods have to be in stock and the price must be in sterling and sold by a registered UK based company.Īt Matchetts Music, delivery is free on nearly all our items (excluding pianos), however delivery charges are not always shown on many websites until you commit to purchasing. The product must also not be available in conjunction with finance or other offers. not just advertised in sterling and charged in euros / dollars). The goods have to be in stock and the price must be in sterling and charged in sterling (i.e. Here at Matchetts Music, we’re more than happy to match or beat another legitimate musical instrument retailer’s price on an identical item.
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